What is marketing attribution?
Marketing attribution is the process of working out which channels and touchpoints contributed to a sale or lead. Most customers interact with a brand several times before buying, perhaps seeing a social ad, searching on Google, reading an email and then converting. Attribution assigns credit across those steps so you can judge what each channel is really worth. No single model is perfect, so we compare platform reporting, analytics data and backend sales to build a practical view your team can use to make confident budget decisions.
Why do Meta, Google and Shopify all report different numbers?
Each platform measures conversions in its own way. Ad platforms use different attribution windows, count view-through conversions and often claim credit for the same sale, while Shopify records actual orders and analytics tools see only what tracking and consent allow. None of them is simply wrong, but none tells the full story either. We reconcile these sources, explain the gaps and agree which numbers to use for which decisions, so your team stops debating the data and starts acting on it.
What is server-side tracking and do we need it?
Server-side tracking sends event data from a server you control rather than relying entirely on scripts running in the visitor's browser. Browser restrictions, ad blockers and shorter cookie lifetimes mean browser-only tracking increasingly misses conversions. Moving key events server-side, usually alongside platform conversion APIs, makes your data more complete and reliable. Most brands spending meaningfully on paid media benefit from it, though the right setup depends on your platforms, site and budget, which we assess before recommending anything.
What is the Meta Conversions API?
The Meta Conversions API lets you send website and offline events directly from your server to Meta, rather than relying only on the browser pixel. Used together with the pixel and properly deduplicated, it gives Meta a more complete picture of who converts. That helps its delivery system optimise towards valuable customers and makes reporting more dependable. Google, TikTok and other platforms offer similar server-side connections, and we set these up as part of a wider tracking plan rather than in isolation.
Can you audit our Google Analytics 4 setup?
Yes, and it is often where we start. Our audit reviews your GA4 property configuration, data streams, events, conversions, ecommerce tracking, channel groupings, filters, consent setup and links to other platforms. We check whether the numbers match your sales data and whether reports answer the questions your team actually asks. You receive a clear, prioritised list of issues and fixes, explained in plain language, whether we then implement them or your own developers take them forward.
How does cookie consent affect tracking?
Under UK and EU rules, most marketing and analytics cookies need a visitor's consent before they are set. When people decline, standard tracking loses visibility of their activity. Tools such as Google Consent Mode let tags adjust their behaviour based on consent and help platforms model some of the missing conversions. We configure your consent banner, tag behaviour and platform settings together so you stay compliant while keeping as much useful measurement as the rules allow. We recommend checking specific legal questions with your own advisers.
What is the difference between attribution and incrementality?
Attribution assigns credit for conversions across the touchpoints a customer saw. Incrementality asks a harder question: would those sales have happened anyway without the marketing? A channel can look strong in attribution reports because it reaches people who were already going to buy. Incrementality tests, such as geographic holdouts or platform lift studies, help reveal the true added value of a channel. We use attribution for day-to-day decisions and recommend incrementality testing when the budget and stakes justify it.
Do you set up Google Tag Manager?
Yes. We set up or tidy Google Tag Manager with a clear, documented structure for tags, triggers and variables, covering analytics, ad platform pixels and conversion events. A well organised container makes it quicker to launch new campaigns and platforms, reduces the risk of duplicated or broken tracking and keeps unnecessary scripts off your site. Where it makes sense, we also connect Tag Manager to a server-side container so key events are sent more reliably.
Which platforms do you work with?
We work with the platforms most growing brands rely on, including Google Analytics 4, Google Tag Manager, server-side tagging, Meta, Google Ads, TikTok, LinkedIn, Klaviyo and Shopify, along with common dashboard and data tools. If your stack includes something else, we will assess it and tell you honestly whether we are the right team to help. The aim is always a connected setup where each tool shares accurate data with the others.
How long does it take to fix our tracking?
It depends on the size of your site and how much is already in place. Audits are usually quick, and fixing core issues such as broken purchase events or duplicate tags can often be done soon after. Larger projects, such as moving to server-side tracking or building attribution reporting from several data sources, take longer because they need careful testing. We agree a clear plan and timeline at the start and prioritise the fixes that matter most to your decisions.
Can you build marketing dashboards for us?
Yes. We build dashboards that bring together spend, revenue, customers and channel performance in one place, using tools that fit your team and budget. Rather than filling screens with every available metric, we design around the decisions you make each week and month. Every dashboard is explained in plain language and documented, so your team knows where the numbers come from and can trust what they are looking at.
How do we get started?
The best first step is a conversation about how you currently measure marketing and where the data lets you down. From there we usually audit your analytics, tags and platform tracking, then share a prioritised plan covering fixes, improvements and reporting. Whether you need a full measurement rebuild or help with a specific problem such as conversion API setup, we will tell you plainly what we think matters most and why.