How do you market a private clinic?
Clinic marketing works best when it follows the way patients choose. That means appearing in local search and maps when people look for a treatment, having a website that answers their questions and makes booking easy, building a strong base of reviews and staying in touch after each visit. We plan and run each part together, then measure the journey from first search to booked appointment so investment goes where it brings in patients.
Do you work with aesthetics, dental and wellness clinics?
Yes. We work with private medical clinics, aesthetics clinics, dental practices and wellness clinics, and we adapt the approach to each. Aesthetics and dental treatments are often researched visually and compared on reputation, while medical and wellness services rely more on expertise and reassurance. In every case we focus on the treatments you most want to grow and the patients most likely to value them.
How do you make sure our advertising is compliant?
Healthcare advertising is governed by rules on claims, imagery, offers and, in some cases, the promotion of prescription treatments. The rules vary by treatment and location, and advertising platforms add their own policies on top. We build campaigns with those rules in mind from the start, avoid misleading claims and inappropriate before and after imagery, and work with your clinicians to review content. Final responsibility sits with the clinic, so we keep you closely involved.
How can we get more patient reviews?
Most happy patients are willing to leave a review if asked at the right moment and in the right way. We set up a simple, consistent process, usually a message shortly after the appointment with a direct link, and make sure every review receives a thoughtful response. We also help you handle negative feedback calmly and professionally, which often reassures prospective patients as much as the positive reviews do.
How do you improve local search visibility?
We optimise your business profiles, build clear pages for each treatment and location, improve your site's technical health and earn mentions from relevant local and industry sources. Reviews and accurate listings play a big part too. For clinics with several sites, we make sure each location has its own strong presence. Paid search then covers the high-intent searches where appearing at the top matters most.
Can you help us get more from existing patients?
Yes. Returning patients are often the most valuable part of a clinic's business. We set up reminders for follow-up and maintenance treatments, aftercare emails and messages that support results, and loyalty or membership programmes where they fit. Everything is personalised to the treatment each patient has had and respects their contact preferences, so communication feels helpful rather than pushy.
How does AI support your work for clinics?
Our agents connect to your website, booking system, ad accounts and reviews to show where enquiries come from, where they drop off and which patients are due a return visit. They draft campaigns, review replies, content and reports. Our team and your clinicians check everything before it is used, so every message is accurate and appropriate. AI helps us work faster and see more, while people make every judgement.
How do you measure success?
We track enquiries, booked appointments, cost per new patient, show-up rates, return visits and revenue by treatment. Reviews and local search rankings are tracked too, because they shape how many people choose you. Together these show whether growth is healthy and which channels and treatments deserve more investment. We share clear reports and talk through what we are changing and why.
How do we get started?
Start with a conversation about your clinic, the treatments you want to grow and the patients you want to reach. We usually review your current search presence, website, booking journey, reviews and campaigns, then recommend the changes most likely to fill the diary. Some clinics work with us on a single area, such as local search, while others ask us to look after the whole patient journey.