SaaS & Tech

Great software deserves great growth.

Building a strong product is only half the job. Software companies also need a steady flow of the right users, trials that turn into paying customers, demos that move deals forward and accounts that stay and expand. We help SaaS and technology businesses build growth engines that join product-led and sales-led motions, so marketing, sales and product pull in the same direction.

From first visit to expansion revenue

We look after the whole customer lifecycle, so acquisition, activation, pipeline and retention are planned as one system.

Attract

Search, content and paid campaigns that reach buyers while they are researching solutions.

Convert

Websites, sign-up flows and trial journeys that turn interest into active users.

Pipeline

Demand generation and outbound that put qualified demos in front of your sales team.

Retain

Onboarding, lifecycle email and analytics that reduce churn and grow accounts.

A growth engine for software companies

Go-to-Market Strategy

Every software business needs a clear ideal customer, a sharp position and the right mix of product-led and sales-led growth. We define who you sell to, how they buy and the targets for sign-ups, pipeline, conversion and retention.

An AI agent for your growth team

Our agentic system connects your ad accounts, website, product analytics, CRM and email platform, so you can follow every account from first visit to renewal in one place.

Agents spot where users stall and where pipeline leaks, then draft fixes and campaigns. Our team decides what to test and what to prioritise, so growth decisions are made by people who understand software businesses.

You
Why did trial conversion drop this month?
Fewer new trials reached the integration step, and those that skipped it rarely upgraded. Most came from a newer search campaign. I have drafted an onboarding email that walks people through the integration and suggested tightening the campaign's targeting.
You
Which accounts are showing signs of churn?
A handful of accounts have fewer active users than last quarter and have not opened recent product updates. I have flagged them for the customer team with a suggested check-in for each.
Ask about your pipeline

Why software companies choose Vertical

We bring a track record of measurable growth across demanding categories, and we apply the same full-funnel discipline to software and technology businesses.

Full lifecycle

Acquisition, activation, pipeline and retention planned together, not in silos.

PLG and sales-led

Experience joining self-serve sign-ups with demo-driven sales.

Revenue focused

We measure success in pipeline and recurring revenue, not just leads.

Technical fluency

Comfortable with product analytics, CRM data and modern web stacks.

AI built in

Agents analyse funnels and draft improvements, people make the calls.

Search for the AI era

Content built to be found in search engines and AI assistants.

See how our clients are changing their businesses

FaceGym
50% more purchases, 41% more bookings
Canagan
900% email revenue growth
Tribal
74.3% more conversion value
McAdams
148% more email revenue
Decant Group
477% more leads
Moskovskaya
5,560% follower growth, 550% ROAS
Elit Vodka
New identity, 400% more engagement
Aesthetic Intelligence
3,000+ leads per webinar, 3,200% ROI
Decant Group
“Vertical transformed the way we approach digital marketing. They helped us simplify a complex investment offer, build high-performing funnels and scale campaigns with confidence. The results speak for themselves with lead volume, quality and efficiency all improved dramatically. They’ve been a true partner in our growth.”
Robbie Heald
VP Growth, Decant Group
477%
more leads

Full-funnel paid media, creative and bespoke landing pages that made whisky and fine wine investment simple to say yes to.

View case study

A powerhouse in a Power Station.

Vertical is a small, senior team of strategists, creatives and performance marketers based at Battersea Power Station in London, with clients and colleagues around the world. Strategy, creative and performance come from one team, with AI built into how we plan, make and measure.

The building has stood on the Thames for the best part of a century, and for fifty years it kept London’s lights on. We like the precedent.

SaaS marketing questions, answered

How do you market a SaaS product?

Successful SaaS marketing starts with a clear understanding of who the product is for, the problem it solves and how those buyers prefer to evaluate software. From there we build the channels that reach them, usually search, content, LinkedIn and paid social, and the journeys that convert them, whether that is a trial, a sign-up or a demo. We measure everything through to revenue so budget goes to what actually grows the business.

Should we be product-led or sales-led?

Most growing software companies end up doing both. Product-led growth works well when users can reach value quickly on their own, while sales-led motions suit larger deals, complex products and buying committees. We help you decide where each fits, often using self-serve trials to attract users and sales to convert larger accounts. The important part is that the two share data and work together rather than competing for the same customers.

How do you improve trial to paid conversion?

We start by finding the moments that predict whether a trial user will upgrade, such as connecting an integration or inviting a colleague. Then we design onboarding, in-product prompts and lifecycle emails that guide more users to those moments, and test sign-up flows and pricing pages to remove friction. We look at the quality of trials too, because better targeted acquisition often improves conversion more than any change to the product.

How do you generate more qualified demos?

We combine intent-led search, LinkedIn campaigns, account-based marketing for priority targets and carefully personalised outbound. Content such as comparison pages, guides and case studies helps buyers make the case internally. We also work on lead scoring and CRM routing, so sales spends time on the prospects most likely to buy and every demo request is followed up quickly. Success is measured in pipeline and closed revenue rather than form fills.

How do you help reduce churn?

Churn usually starts long before cancellation, with slow onboarding, low adoption or a lack of perceived value. We use product and CRM data to spot early warning signs, then build onboarding sequences, feature education and check-in campaigns that keep customers engaged. We also help customer success teams prioritise the accounts that need attention, and design expansion campaigns for customers who are getting value and ready to do more.

Can you help us show up in AI assistants as well as search?

Yes. Buyers increasingly ask AI assistants which tools to consider, so we build content that is clear, well structured and genuinely useful, from comparison pages to integration guides and documentation. Our search engine optimisation and agentic engine optimisation work covers technical health, authority and how your product is described across the web, so you are more likely to be recommended wherever buyers are researching.

How does AI support your work for software companies?

Our agents connect to your ad accounts, product analytics, CRM and email platform to show where users stall, where pipeline leaks and which accounts are at risk. They draft campaign ideas, onboarding emails and reports, and flag changes worth testing. Our team reviews the findings, chooses what to prioritise and makes every strategic decision. AI gives us a faster, fuller picture, while experienced people guide the growth plan.

Do you work with early-stage startups?

Yes, as well as established software companies. Earlier-stage businesses usually need to find a repeatable acquisition channel and sharpen their positioning, while later-stage companies often need to scale pipeline, improve efficiency and reduce churn. We tailor the plan to your stage, budget and goals, and we focus on the few things most likely to move revenue rather than trying to do everything at once.

How do we get started?

Start with a conversation about your product, customers and growth targets. We usually review your current funnel, from traffic and sign-ups through to pipeline, conversion and retention, then recommend the changes most likely to make a difference. Some companies work with us on a specific challenge, such as trial conversion or outbound, while others ask us to run growth across the whole lifecycle.

Bring us the ambition. We’ll build the system behind it.