n8n workflows, built to run your business in the background.

n8n is a workflow automation platform. You build workflows by connecting nodes for different apps and actions, then add logic that decides what happens in each case. It can run in the cloud or be self-hosted on your own servers, and it includes nodes for working with AI models. Businesses use it to sync data between tools, process leads and orders, run reports, triage enquiries and build AI agents that handle repetitive research and drafting.

An n8n agency designs, builds and maintains automation on the platform. At Vertical that covers process mapping, workflow design, AI agent workflows, integrations, hosting setup, error handling, monitoring, documentation and training. Because we also run CRM, email, paid media and websites, we understand the marketing and sales processes your workflows support. You get automation that reflects how your business works, maintained by a team that knows the commercial goals behind it.

It depends on your data, your team and your priorities. The cloud version is simpler to start with because hosting, updates and uptime are handled for you. Self-hosting keeps data inside your own environment and gives more control, which can matter for sensitive information or strict compliance needs, but it requires someone to manage servers, security and upgrades. We help you weigh those trade-offs and can set up and maintain either option.

Yes. n8n can connect to AI providers such as OpenAI and Anthropic and give a model access to tools, data and memory within a workflow. That makes it possible to build agents that research a lead, summarise a conversation, classify an enquiry or draft a response. We design those agents with clear instructions, limited permissions and approval steps, so they are genuinely useful without acting beyond what you intended. For bespoke builds, see our <a href="/services/ai-solutions-development" class="vb-inline-link">AI solutions development</a> service.

Each suits different needs. Zapier is very approachable and quick for simple automations. Make offers a visual canvas that handles complex processes at a sensible cost. n8n gives developers more control, supports custom code and can be self-hosted, which suits teams with technical needs or strict data requirements. We work with all three and recommend the one that fits your processes, your team and how much control you need.

We build error handling into every workflow, with retries for temporary problems, error workflows that alert the right person and safe routes for unexpected data. Before launch, we test with realistic examples and edge cases. Afterwards, we review executions regularly, watch for slowdowns and keep credentials and nodes up to date. When something does fail, we can see exactly what happened and rerun affected items once it is fixed.

Usually, yes. n8n has built-in nodes for many CRMs, email platforms, ecommerce stores, databases and productivity tools, and it can reach almost anything with an API through HTTP requests or webhooks. We connect tools such as HubSpot, Pipedrive, Klaviyo, Shopify and your own databases, so leads, customers and orders move between systems with the right fields and owners, and your team stops copying information by hand.

Yes. We name and document every workflow clearly and train your team to monitor executions and request changes. Some clients have developers who want to extend workflows themselves, and we make that straightforward with tidy, modular builds. Others prefer us to handle everything. Our <a href="/services/ai-training-and-adoption" class="vb-inline-link">AI training and adoption</a> work helps teams use agents and automation with confidence.

Start with a conversation about the processes that take the most time or cause the most errors today. If you already run n8n, we usually begin with a review of your workflows and hosting, then share a prioritised plan. If you are new to it, we map your processes and recommend where to begin. We will be honest about where automation will genuinely help and where a simpler change would serve you better.