AdRoll

Stay in front of the people who nearly bought.

AdRoll is a marketing platform built for growing brands, best known for retargeting and display advertising that brings visitors back to your site. It makes programmatic reach accessible without enterprise budgets, but results still depend on good audiences, fresh creative and honest measurement. We run AdRoll as part of your wider display advertising and tracking and attribution work, so it reminds the right people at the right time and earns its share of your budget.

AdRoll, set up to bring the right people back

Your AdRoll account

We start with a review of your campaigns, audiences, creative, tracking and reporting. You see clearly what AdRoll is contributing, where spend is being wasted and a prioritised plan to make it work harder.

An AI agent for your AdRoll campaigns

Every AdRoll account we manage comes with an agent that reads campaign, site and sales data around the clock. Ask which audiences are converting, which creative is tiring or how retargeting compares with your other channels, and get a clear answer quickly.

It spots trends, drafts changes and prepares reports in minutes. Our specialists review every recommendation before anything changes, so no audience, budget or creative goes live without an experienced person signing it off.

You
Which audiences are actually converting?
Basket abandoners from the last week convert best by some distance. Visitors who only saw the homepage rarely come back to buy, so I have drafted a plan to lower their budget and move it to product viewers.
You
Are our ads getting stale?
Click rates on the main display set have dropped steadily and frequency is rising. I have drafted three new concepts and a rotation schedule for the team to review.
Ask about your AdRoll campaigns

Why growing brands run AdRoll with Vertical

AdRoll is simple to start and easy to leave running on autopilot. We give it clear audiences, fresh creative and honest measurement, so it keeps paying its way.

Audiences built on intent

Visitors are grouped by what they did and how recently, so budget goes to people most likely to buy rather than to every passing visit.

Retargeting with restraint

Sensible windows, frequency caps and buyer exclusions keep reminders helpful, which protects both your budget and how people see your brand.

Creative kept fresh

New concepts and regular rotation stop performance fading and give us steady learnings about which messages bring people back.

Honest about results

We read AdRoll alongside your analytics and sales data and use tests where we can, so it is judged on the sales it genuinely adds.

Planned with the whole mix

AdRoll works alongside search, social, email and your website, so returning visitors get a joined-up experience across every channel.

AI with human judgement

Agents analyse audiences and creative at speed. Experienced specialists make the decisions and keep every campaign aligned with your goals.

See how our clients are changing their businesses

FaceGym
50% more purchases, 41% more bookings
Canagan
900% email revenue growth
Tribal
74.3% more conversion value
McAdams
148% more email revenue
Decant Group
477% more leads
Moskovskaya
5,560% follower growth, 550% ROAS
Elit Vodka
New identity, 400% more engagement
Aesthetic Intelligence
3,000+ leads per webinar, 3,200% ROI
Decant Group
“Vertical transformed the way we approach digital marketing. They helped us simplify a complex investment offer, build high-performing funnels and scale campaigns with confidence. The results speak for themselves with lead volume, quality and efficiency all improved dramatically. They’ve been a true partner in our growth.”
Robbie Heald
VP Growth, Decant Group
477%
more leads

Full-funnel paid media, creative and bespoke landing pages that made whisky and fine wine investment simple to say yes to.

View case study

A powerhouse in a Power Station.

Vertical is a small, senior team of strategists, creatives and performance marketers based at Battersea Power Station in London, with clients and colleagues around the world. Strategy, creative and performance come from one team, with AI built into how we plan, make and measure.

The building has stood on the Thames for the best part of a century, and for fifty years it kept London’s lights on. We like the precedent.

AdRoll questions, answered

What is AdRoll?

AdRoll is a digital marketing platform used by growing ecommerce and direct-to-consumer brands, as well as B2B companies. It is best known for retargeting, which shows ads to people who have visited your website, and for display campaigns that reach new audiences across the web. It brings audience building, campaign management and reporting into one place, which makes programmatic advertising more accessible for teams without large media budgets or a dedicated programmatic specialist.

What does an AdRoll agency do?

An AdRoll agency sets up, runs and improves your campaigns. At Vertical that covers tracking, audience design, creative, budgets, frequency, optimisation and reporting. Because we also run search, paid social, email and websites, we plan AdRoll as part of the whole customer journey rather than leaving it to run on its own. You get senior people who understand display and retargeting and the commercial goals behind them, supported by AI agents that watch performance every day.

Is AdRoll a good fit for smaller brands?

Often, yes. AdRoll was built with growing businesses in mind, so it can be a practical way to start retargeting and display without the minimums or complexity of larger programmatic platforms. The key is to keep it focused. A small number of well-defined audiences, good creative and clear measurement usually beats a sprawling setup. As you grow, we can add prospecting and more segments, or bring in other platforms if they would serve you better.

How is AdRoll different from retargeting on Meta or Google?

Meta and Google let you retarget within their own networks, which is valuable and often part of the mix. AdRoll focuses on retargeting and display across a broad range of websites and brings audiences and reporting together in one place. Many brands use more than one. We make sure audiences and frequency are coordinated across platforms, so the same person is not shown too many ads and each channel is judged fairly on what it contributes.

How do you stop retargeting from annoying people?

We set sensible lookback windows, frequency caps and pacing, and exclude people who have just bought. Messages change with the stage a visitor reached, so someone who left a full basket sees something different from someone who briefly browsed. We also refresh creative regularly. Retargeting should feel like a helpful reminder, and when it is run with restraint it tends to perform better as well as protecting how people feel about your brand.

How do you measure AdRoll results?

We set up the AdRoll pixel and conversion events properly, then read results alongside your site analytics and sales data. Retargeting often reaches people who were already close to buying, so we look at new customer rates, assisted conversions and, where possible, holdout tests rather than relying on platform-reported sales alone. That gives a fairer picture of what AdRoll adds and helps us decide how much budget it deserves compared with your other channels.

What creative works best on AdRoll?

Clear, brand-consistent creative with a simple message and a strong product or offer tends to work well. For retargeting, showing the products people viewed or a reason to come back now is effective. For prospecting, creative needs to introduce the brand quickly. We produce sets across the main display sizes, test different messages and rotate them regularly, so performance does not fade as the same people see your ads over time.

Can AdRoll work for B2B companies?

Yes. B2B buying journeys are long, and retargeting helps you stay visible to people who have visited key pages such as pricing, case studies or product information. We build audiences around those signals, match messages to where visitors are in their journey and connect results to your CRM where possible. That lets you see whether AdRoll activity is contributing to demos, opportunities and revenue rather than only clicks.

How do we get started with Vertical?

Start with a conversation about your goals, your website and the channels you already run. If you use AdRoll today, we usually begin with an audit of your audiences, creative, frequency and tracking, then share a prioritised plan. If you are considering it, we look at whether it suits your stage and budget and how it would fit alongside your other channels. Either way, we will give you a straight answer about where it can help.

Bring us the ambition. We’ll build the system behind it.