WooCommerce

A WooCommerce store that runs as well as it sells.

WooCommerce gives you complete ownership of your store, with the flexibility of WordPress underneath. That flexibility is its strength, but it also means performance, security and extensions need careful handling. We design and build stores that reflect your brand and keep them fast and stable. We improve checkout and conversion, then connect WooCommerce to your email, paid media and tracking, so the store grows with the rest of your marketing.

Every part of WooCommerce, set up and working together

Your WooCommerce store

We start with an audit of your store, from theme and extensions to hosting, checkout, tracking and site speed. You see clearly what is helping customers buy, what is slowing them down and a prioritised plan to put it right.

An AI agent for your WooCommerce store

Every store we manage comes with an agent that reads your WooCommerce, analytics and marketing data around the clock. Ask why sales moved, which products are underperforming or how this month compares with last, and get a clear answer from live data.

It spots problems, drafts briefs and suggests fixes in minutes. Our team reviews every recommendation before anything changes on your store, so no update, offer or campaign goes live without a person signing it off.

You
Why did conversion dip this week?
Mobile checkout completion fell after a recent extension update, while desktop is unaffected. I have flagged the change and drafted a rollback plan for the team to review.
You
Which products should we promote next month?
Three products have strong repeat purchase rates and healthy margins but little paid traffic. I have drafted an email and paid social brief around them for approval.
Ask about your WooCommerce store

Why brands run WooCommerce with Vertical

WooCommerce rewards careful setup and steady care. We bring ecommerce, WordPress and marketing expertise together, so the store stays fast and keeps selling.

Fast and stable

Hosting, caching and a lean extension set keep pages quick and checkout reliable, even during your busiest trading periods and largest campaigns.

Fully owned

Your store, data and content stay under your control, with a setup documented clearly so you are never locked into one developer or one way of working.

Built to convert

Product pages, navigation and checkout are designed and tested around how your customers buy, so more of the traffic you pay for turns into orders.

Connected marketing

Email, paid media, search and tracking are joined up with the store, so campaigns use accurate data and every channel is measured by the revenue it drives.

Safe updates

Changes are tested on staging before going live, so updates and new features never put checkout or revenue at risk at an important moment.

AI with human judgement

Agents monitor performance, spot anomalies and draft improvements at speed. Our specialists decide what changes and keep the store aligned with your goals.

See how our clients are changing their businesses

FaceGym
50% more purchases, 41% more bookings
Canagan
900% email revenue growth
Tribal
74.3% more conversion value
McAdams
148% more email revenue
Decant Group
477% more leads
Moskovskaya
5,560% follower growth, 550% ROAS
Elit Vodka
New identity, 400% more engagement
Aesthetic Intelligence
3,000+ leads per webinar, 3,200% ROI
Decant Group
“Vertical transformed the way we approach digital marketing. They helped us simplify a complex investment offer, build high-performing funnels and scale campaigns with confidence. The results speak for themselves with lead volume, quality and efficiency all improved dramatically. They’ve been a true partner in our growth.”
Robbie Heald
VP Growth, Decant Group
477%
more leads

Full-funnel paid media, creative and bespoke landing pages that made whisky and fine wine investment simple to say yes to.

View case study

A powerhouse in a Power Station.

Vertical is a small, senior team of strategists, creatives and performance marketers based at Battersea Power Station in London, with clients and colleagues around the world. Strategy, creative and performance come from one team, with AI built into how we plan, make and measure.

The building has stood on the Thames for the best part of a century, and for fifty years it kept London’s lights on. We like the precedent.

WooCommerce questions, answered

What is WooCommerce and who is it for?

WooCommerce is an open-source ecommerce platform that runs as a plugin on WordPress. It turns a WordPress site into a full store with products, checkout, payments, shipping, tax and order management, extended through a large library of extensions. It suits brands that want complete ownership of their store and data, businesses with a lot of content alongside their products and teams that need flexibility a hosted platform may not offer. Because you host it yourself, performance and security depend on the quality of the setup and ongoing care.

What does a WooCommerce agency do?

A WooCommerce agency helps you design, build, maintain and grow a WooCommerce store. At Vertical that covers audits, design, development, extension selection, hosting and performance, security, checkout optimisation, tracking and migration. Because we also run email, paid media, SEO and content, we connect the store to the marketing that brings customers to it. You get one senior team that understands both the technical platform and the commercial goals behind it, rather than separate suppliers for the build and the growth.

Is WooCommerce better than Shopify?

They suit different needs. Shopify is a hosted platform, so hosting, security and core updates are handled for you, which makes it simpler to run day to day. WooCommerce gives you complete control over code, data and hosting, which suits brands with content-heavy sites, unusual product setups or a strong existing WordPress investment. The trade-off is more responsibility for performance and maintenance. We work with both and recommend the one that fits your catalogue, your team and your plans rather than a default choice.

Why is our WooCommerce store slow?

Slow stores usually come down to a few causes: underpowered hosting, too many or poorly built extensions, heavy themes, unoptimised images and a database that has grown without maintenance. We profile the store to find what is really causing the delay, then address it in order of impact. That might mean better hosting, caching, a leaner extension set, image optimisation or theme changes. Faster pages improve conversion, search visibility and paid media efficiency, so speed work tends to pay for itself.

Can you migrate us to or from WooCommerce?

Yes. We migrate stores to WooCommerce from other platforms and move WooCommerce stores to Shopify or BigCommerce when that is the better fit. That includes products and variants, customers, order history where needed, content and a complete set of URL redirects so search engines and returning visitors find the right pages. We test thoroughly before launch, monitor rankings and sales closely afterwards and plan the switch for a quieter trading period wherever possible.

How do you keep WooCommerce secure and up to date?

We keep WordPress core, WooCommerce, themes and extensions updated on a regular schedule, testing every update on a staging copy before it reaches the live store. We add security hardening, monitoring, regular off-site backups and sensible user permissions, and we remove extensions that are no longer maintained. If something does go wrong, we can restore quickly. The aim is a store that stays secure and stable without updates ever breaking checkout during an important campaign.

Which extensions does a WooCommerce store need?

Fewer than most stores have. Every store needs reliable payments, shipping, tax and email handling, and many benefit from subscriptions, product bundles, reviews or wholesale pricing. Beyond that, each extension adds code to maintain and can slow the site, so we choose well-supported options and only add what earns its place. During audits we often remove or consolidate extensions, which improves speed and stability straight away. Where nothing suitable exists for what you need, we can build a small custom solution.

How do you track WooCommerce sales accurately?

We configure GA4 with proper ecommerce events, connect Meta, Google Ads and other ad platforms with reliable conversion tracking and add server-side tracking where it improves accuracy. We check that purchases, revenue and key actions are recorded consistently, that consent is handled correctly and that product feeds are clean. Reliable tracking matters because it shapes how ad platforms bid and how confidently you can make decisions. We document the setup so your team knows exactly what is measured and where.

How do we get started with Vertical?

Start with a conversation about your store, your customers and where you want to grow. If you already run WooCommerce, we usually begin with an audit of performance, extensions, checkout, tracking and security, then share a prioritised plan. If you are building a new store or migrating, we scope the project and agree a realistic timeline. Either way, we will tell you plainly what we think will make the biggest difference to sales and how we would approach it together.

Bring us the ambition. We’ll build the system behind it.